Support Coordinators connect participants to the supports and services they need to achieve their goals and assist participants to implement these supports. On the other hand, plan managers take care of the financial aspect of the funding to pay for the supports, keeping within the budget of each participant's NDIS funding. Both play an important role in supporting participants to reach their goals and get the most out of their NDIS funding to live a happy and comfortable life.
They work as your own personal accountant and bookkeeper, monitoring and managing your budget, paying invoices quickly and generating monthly reports. Having a plan manager allows you to use both registered and non-registered support providers and is fully funded by the NDIS, so having a plan manager is of no cost to you.
They will design and implement a plan for you to get the most out of your NDIS funding. Support coordinators help you choose your supports and providers, arrange and prepare assessments, connect with community services, help manage your service agreements and assist you when preparing for plan renewal or plan reviews.
Together, an experienced support coordinator and plan manager can provide you with a full spectrum of expert advice, support and guidance. Support coordinators and plan managers also assist each other in working in your best interests. Support coordinators connect, manage and negotiate with your providers, and an important part of this is working within your budget. A plan manager will assist support coordinators in best managing their participant's budget and maximising the amount of support available to them. Monthly budget reports and analyses can help a participant and their team stay up to date. Plan managers and support coordinators can also work together to construct and implement service agreements with providers and manage relationships. Plan managers ensure that all invoicing is kept paid and up to date and that the budget is accurately managed.
- Ruby Halaseh, Support Coordinator
We believe it is important for all of our clients to be surrounded by a solid team that works together, so each client is assigned their own personal plan manager. This means that Support coordinators will always speak to the same person in relation to their client.
Get in touch to find out more about how we can work together to provide you with a personal and comprehensive plan management arrangement that helps you get the most out of your NDIS funding to achieve your goals.